Prescott College Grievance Process

SARA Complaint Process

Students may file a grievance in response to any perceived infringement of their rights, whether the perceived infringement is of their rights according to federal law, their rights as students according to College policies, or simply their personal rights to fair and humane treatment. Prescott College is committed to handling all grievances in a prompt and equitable manner. Conflicts occur every day and many conflicts are resolved through effective and respectful communication.

  • Prescott College encourages all community members to make a reasonable effort to resolve conflicts informally before filing a formal grievance.
  • If a complaint cannot be handled informally, then students should follow the Prescott College Student Grievance Procedures included in the Prescott College Catalog.
  • If the complaint cannot be resolved after exhausting the institution’s grievance procedure, the student may file a complaint with the Arizona State Board for Private Postsecondary Education. The student must contact the State Board for further details. The State Board address is:

1740 W. Adams St.
Phoenix, AZ 85007
Phone: 602-542-5709

The Arizona SARA Council has jurisdiction over Arizona SARA-approved institutions including Prescott College in relation to non-instructional complaints. Instructional complaints, such as grade grievance, are not reviewed by the Council and should not be submitted for review. Prior to registering a non-instructional complaint with the Arizona SARA Council, the student/complainant must complete Prescott College’s and the Arizona State Board for Private Postsecondary Education’s complaint process, as listed above. Distance Education students, who have completed the internal institutional grievance process and the applicable state grievance process, may appeal non-instructional complaints to the AZ SARA Council. For additional information on the complaint process, please visit the AZ SARA Complaint page.

For students who are residents of California or Guam, which do not participate in AZ-SARA, consumer inquiries may be directed to the appropriate consumer protection agency listed on our website.

Students also have the right to contact state authorization or accrediting agency contacts for specific issues.


Prescott College is accredited by the Higher Learning Commission of the North Central Association. Questions about Prescott College’s compliance with criteria for accreditation can be directed to:

Higher Learning Commission

230 South LaSalle Street, Suite 7-500
Chicago, IL 60604-1411